Xi'an Cummins in the eyes of Tongli Heavy Industry: Quality is derived from professionalism

Editor's note:

In the face of a million-kilometre engine without major repairs, how will companies be treated? Xi’an Cummins’s approach is actually a direct dismantling! It is with this dismantling record that China’s truck network has made a huge impact on millions of kilometers of overhauled engines. With the interest, we chose to break the sand-pot approach and analyze the underlying causes of millions of kilometers of Xikang without major repairs from the user, technology, operations, quality, and partners. Today we are listening to Xi'an Cummins, who is working hard with the heavy industry. Please pay attention to our continuous series of reports.

When you enter Xi'an Cummins , you can easily find that this is an open company. The reason why this “openness” is derived from mutual cooperation between enterprises, OEMs, and suppliers, and “taking OEM as their own partner” is the concept that the company has been pursuing. The “intimate” relationship between Shaanxi Auto Heavy Truck and Xi’an Cummins has been fully explained. Of course, this is definitely not all. When the China Truck Network reporter and Shaanxi Tongli Heavy Industry Co., Ltd. deputy general manager and chief engineer Mr. Yan Junfa communicated, once again verified the "partnership" intimacy.

Shaanxi Tongli Heavy Industry Co., Ltd. deputy general manager and chief engineer Yan Junfa

Excellent quality through the "exploration period" with the same force and Xikang holding hands

As a manufacturer of off-highway vehicles, Tongli Heavy Industry not only has a place in the Chinese market, but also exports to Russia, Mongolia, Kazakhstan, Kyrgyzstan, Malaysia and many other countries, and has become a leader in off-highway market segmentation. “The audience of off-highway vehicles, especially mining vehicles, is narrow, but the user’s requirements for the models are very high. Whether it is temperature, mining environment, oil quality, working methods or even driving habits affect the use of mine cars. "Quality is playing," he said, referring to the fact that mining vehicles are very fancy in the reliability of their products when selecting core components.

Currently, Tongli Mining Dump Truck Co., Ltd. cooperates with domestic core engine, gearbox and other spare parts enterprises. Xi'an Cummins is also one of them. As mentioned, the working environment of mining dump trucks has made a careful decision on the selection of core parts, and the cooperation with Xikang is also a “natural match”.

Tongli Heavy Industry has a close cooperation with Xi'an Cummins

"Before choosing to cooperate with Xi'an Cummins, I was still very worried. On the one hand, I lack confidence in Xikang's products and the working conditions are so bad. If quality cannot guarantee frequent repairs, it will be a big problem. On the other hand, Xikang adopts electronic control technology and is entirely computer-based. It is relatively unfamiliar to users and even maintenance personnel. This has also become an obstacle. This kind of concern has led to more attention from Xi'an Cummins Engine.

In order to better verify the strength of Xi'an Cummins, Tongli Heavy Industry understands through data analysis and field verification. “In the second half of 2013, we obtained the data collection of Xikang in the Xinjiang mining area. The data shows that all aspects are very good, especially the applicability of oil products. This is very important for mining vehicles,” said General Manager Zhai. At the same time, they also conducted simultaneous tests at the Mozhugongka mining area.

The Mozhugongka Mining Area is an important customer concentration center for Tongli Heavy Industry. At that time, a total of more than ten vehicles were delivered to customers. Based on the needs of users, the same chassis exhibited three major engine brand differences. Xikang was among them. One of the “We analyze monitoring data every month. In the first three months, we discovered that Xikang’s glitches are numerous, but they are all on the periphery. In fact, as early as the previous application match and review tests, Xikang gave Many of our professional proposals, due to a variety of objective reasons, were not valued at that time. After a year of running-in, the reliability and adaptability of Xikang engines have been fully reflected.” The most important is that the first eight months of fuel consumption testing, Xikang's fuel consumption is more obvious, and it can save 3% per square kilometer! Since then, Tongli Heavy Industry has had a profound understanding of Xikang's product quality.

Use professional conquest to cooperate more closely

For the same force, how to meet the real needs of users is the goal that the company has been pursuing. In cooperation with Xikang, Tongli Heavy Industry not only harvested a single product, but also benefited from service, vehicle matching, and data management. "I have said on many occasions that if we want to develop new products, we must cooperate with Cummins and Xi'an Cummins." Jue's evaluation of Xikang is evident.

牟 Overall evaluation Xi'an Cummins is a true expert. This is not an exaggeration. As early as in communicating the matchability of the entire vehicle, he found that Xikang's test indicators and standards, whether it is the exhaust system, data management, suspension system, etc., are exemplary, and compared to the rough data analysis in the past, Xikang The data report provided them with a new height. “As an independent power supplier, Cummins has achieved a certain degree of heightened strength in the accumulation of powertrains and research, including applications in working conditions. This is one of the reasons why we chose Xikang to cooperate.”

Equipped with Xi'an Cummins Engine with the same force products

Not only that, considering the complexity of working conditions, Tongli Heavy Industry has always been committed to the development of users' needs. Xikang Engine has rich data collection experience in the plateau, high-heat, and high-cold areas, and can calibrate products through data analysis. In order to improve product quality and reduce fuel consumption, this coincides with the development concept of the same force, and the two can communicate with each other.

At the same time, with the improved vehicle linkage information system of Xi'an Cummins, Tongli Heavy Industry also conducts R&D on vehicle information, and statistically analyzes the dynamic model and driving model, and optimizes the vehicle information through data analysis and optimization. "The Xikang engine's vehicle information collection is very advanced, including the Tianyuan system, etc. We will also give full play to its role and work hard in the main four typical mining areas."

In service, the same force and Xikang also cooperate effectively. As the mining area is more complex and users are more dispersed, they are collaborating on the localization service, strengthening the technical training for maintenance personnel, and using WeChat to establish a management system to share vehicle information with users and pay attention to the use of vehicles. "We hope to use Xikang's service system to provide better services. We will authorize the service network if it is not covered."

It can be said that in the cooperation with Xikang, Tongli Heavy Industry has harvested a lot of professional suggestions to make the product's high quality even more incisive. At the same time, the cooperation between the two has given Xikang even greater development. On the one hand, it has enriched the product structure. The layout, on the other hand, also expands the influence of the product. It is in line with the development concept of "partners" that they have achieved a win-win situation with Xi'an Cummins.

Tongli Heavy Industry and Xi'an Cummins, while striving to open up the domestic traditional market, has also actively expanded overseas emerging markets and achieved more effective docking in product R&D, after-sales service, marketing, customer care and other aspects. The depth and breadth of cooperation continued. improve. In the future, Tongli Heavy Industry will continue to strengthen its cooperation with Xi'an Cummins to improve the efficiency of the use of vehicle products and provide users with more benefits.

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